Exchange & Return Policy

At X Sneakers, we want you to love your order. If something isn't right, you can request an exchange or a return within 7 days of receiving your order.

Conditions

• The request must be made within 7 days from the delivery date.
• Items must be unworn and unused, in the same condition you received them.
• Items must be returned in their original box and packaging, with all tags and accessories included.
• A proof of purchase (order number) is required.

How to request an exchange or return

1. Email us at xsneakerseg0@outlook.com with your order number and the reason for the exchange or return.
2. Our team will review your request and reply with the next steps.
3. Once we receive and inspect the item, we will process your exchange or return.

Questions?

Contact us anytime at xsneakerseg0@outlook.com.